This guide explains exactly how wiring instructions are sent for your transaction once you submit the deal in HOMhq. This guide will also let you know how to get or ask any questions about the wire instructions and if they were sent.
Step 1: Submit Your Transaction in HOMhq
To trigger the wiring-instruction process, you must:
Submit your transaction within 48 hours of going under contract
Ensure all required details are included in the submission
Handld cannot send wiring instructions unless the transaction is submitted in HOMhq.
Step 2: Handld Reviews the File
After you submit the transaction:
Handld receives the deal automatically
They review the file and prepare the wiring instructions for closing
No action is needed from you at this stage.
Step 3: Wiring Instructions Are Sent
Handld sends wiring instructions a few days before closing.
They are sent to:
The title/escrow company handling the closing
You (the agent) so you have a copy for your records
Step 4: Confirm or Resend (If Needed)
If the title company says they haven’t received the wiring instructions, or if you want to double-check:
Email deals@handld.co
Include the property address and a short note requesting confirmation
Handld will verify the status and resend if necessary
Step 5: Follow Wire Fraud Safety Best Practices
To help protect your clients:
Always verify wiring instructions directly with the title/escrow company by phone
Never rely solely on emailed wiring details
Encourage clients to confirm information before sending funds
Quick Summary
Submit the deal in HOMhq → Handld handles wiring instructions.
They send the instructions a few days before closing.
Instructions go to title/escrow + the agent.
For questions, email deals@handld.co.
Always verify wiring instructions verbally to prevent fraud.